Contacts
AutoTool is a small team and we read every message ourselves. Pick whichever channel below works best for you — email, Telegram, or the in-launcher contact link.
Customer support (email)
Account, license, launcher and client questions. Attach the launcher logs (it stores them automatically) for faster diagnosis.
support@autotool.dev
Replies within 24 hours, in English or Russian.
Customer support (Telegram)
Quick questions, order-ID checks, anything that fits a chat. Same team, same answers — just faster for short threads. We do not run any other Telegram groups; only this account is official.
Message us on Telegram
Replies during European working hours, in English or Russian.
Billing & refunds
Refund requests, order ID lookups, payment-status questions. Include your order ID and the username you registered with.
Legal & privacy
Privacy requests, takedowns, partnership inquiries.
Self-serve
Most common questions are already answered in the public docs: